Heidi Jannenga, President and Co-Founder of WebPT, talks about how their cloud-based idea grew into the leading physical therapy software on the market. WebPT did over $80M in revenue last year with a 99% customer retention rate.
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Topics Discussed in this Episode:
“You can’t discount the actual product. The product has to work… If it’s a shitty product, you’re going to have a problem with people leaving.”
“As a leader, it’s okay to be vulnerable. I think too often we have our work selves and we have our out-of-work selves, and the authenticity is what people really migrate to.”
More from Heidi Jannenga:
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